Privacy Policy
Effective Date: 2024-10-01
At Discoverifi, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent way. This Privacy Policy outlines how we collect, use, and share your personal data when you use our platform to explore events, artists, venues, and more.
1. Information We Collect
We collect and process the following types of personal data:
1.1 Personal Information
When you register on our platform, subscribe to our services, or interact with certain features, we may collect:
- Name
- Email address
- Username
- Profile picture
1.2 Usage Data
We collect information about how you use our platform, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited and time spent on those pages
- Event interactions (e.g., likes, shares, bookings)
1.3 Location Data
With your consent, we may collect your geolocation data to suggest nearby events, venues, and artists.
1.4 Payment Information
For purchases of event tickets or premium features, we collect:
- Billing address
- Credit card details or payment service provider details
We use trusted third-party payment processors to handle these transactions securely.
2. How We Use Your Information
We use your personal data to:
- Provide and operate the platform, including enabling users to discover and book events.
- Personalize your experience by showing relevant events, artists, and venues based on your preferences and location.
- Send notifications about events, venues, and artists you follow or may be interested in.
- Process transactions for event tickets or premium features.
- Improve our platform by analyzing usage trends and user interactions.
- Ensure security and protect against fraud, abuse, or any illegal activity on the platform.
- Affiliate Programs to track interactions with affiliate links and earn commissions through affiliate programs.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific data processing activities, such as subscribing to newsletters or sharing your location.
- Contractual necessity: When the processing is necessary to fulfill a contract (e.g., processing ticket purchases).
- Legitimate interest: For improving our platform, personalizing services, and ensuring the security of our website.
- Legal obligation: When we are required to process your data under applicable laws.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service providers who help us operate the platform, process payments, send communications, or provide customer support.
- Event organizers for events you book or show interest in, as part of providing the service.
- Legal authorities, when required by law or to protect the rights, property, and safety of our company and users.
5. Data Retention
We retain your personal data:
- For as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- Until you delete your account, at which point we will erase your personal information unless retention is required by law or for legitimate business purposes.
6. Your Data Protection Rights
As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of access: You can request access to your personal data at any time.
- Right to rectification: You can request corrections to inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your data, under certain conditions.
- Right to restrict processing: You can ask us to stop processing your data under specific circumstances.
- Right to data portability: You can request your data in a machine-readable format.
- Right to object: You can object to data processing based on legitimate interests.
To exercise any of these rights, please contact us at contact@discoverifi.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data about your interactions with our platform. For more information, please refer to our Cookie Policy.
8. International Transfers
We may transfer your data outside the European Economic Area (EEA) to service providers in non-EEA countries. We ensure that appropriate safeguards are in place for such transfers, as required by the GDPR.
9. Data Security
We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Effective Date" at the top of this page or by sending a notification to your email.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Discoverifi
contact@discoverifi.com
Consol 18, 46011 Valencia, Spain
By using our platform, you agree to the terms of this Privacy Policy.